The service agreement is a warranty on all parts and labour for servicing or fixing the machine and also includes toner ink cartridges, drum replacements and any other maintenance required. The service agreement is billed on a usage basis as a per copy cost from as little as 1cent for black and white copy and an agreed price for color copies which can be negotiated depending on the anticipated usage and which is generally paid monthly or as agreed. The service agreement should also be 100% tax deductible as a business expense provided the usage is for business purposes only.
Another outstanding feature that Network Copiers offers is a quick response time. We strive for a 2-4 hour response time as an offering to all our service agreement customers, which take priority over all other service calls.
Service agreements range in terms from 2 to 5 years and this is an effective extension of warranty on the copier as all costs are included with on-site service included.